Home / hipages reviews
hipages reviews: is hipages worth it for tradies?
What hipages rates on the main review sites, what tradies say in their reviews, and a simple way to work out whether it pays for your business.
hipages ratings
Trustpilot
3.3 / 5
From 1,456 reviews by homeowners and businesses. 54% five star, 30% one star. See them.
ProductReview.com.au
3.7 / 5
From 9,407 reviews, most by homeowners. A filter shows reviews from businesses that did the work. See them.
Ratings checked 5 November 2026. Reviews are individual experiences that we have not verified.
Homeowners and tradies review it differently
Many positive reviews come from homeowners who found a tradie through hipages. The reviews from businesses paying for leads are where the complaints concentrate: in the recent business reviews we read on ProductReview, most were one star. hipages replies publicly to most of them.
What tradies say
Contracts and cancelling
The most common complaint: being held to the 6 or 12 month term, the automatic renewal, and fees when cancelling early.
Lead relevance
Reviewers report leads outside their area or trade, or from people not ready to hire.
Speed to accept
Each lead goes to up to 3 businesses, and reviewers say good leads are often taken before they can accept them.
Credit costs
Some long-term members report the credits per lead rising over time for similar jobs.
Paying in quiet months
The monthly fee continues when there are few suitable leads, so unused credits build up.
Is hipages worth it for you? A quick way to check
- Add up a month: your plan fee plus any credit top-ups.
- Divide by the jobs you actually won that month. That is your cost per won job.
- Compare it with the profit on an average job. If the cost per won job eats most of the profit, it is not working.
- Before signing, ask: how many credits a typical lead costs in your trade and area, the contract length, and the early termination fee.
It can work well when
- Your trade gets plenty of jobs in your area
- You can respond to new leads within minutes
- You win a good share of the jobs you quote
- You also use the quoting and invoicing app it includes
Exclusive leads may suit you better when
- You do not want to race 2 other businesses for every lead
- You want no monthly fee, so a quiet month costs nothing
- You want a set price per lead you can plan around
- You want to try first: your first 2 leads are free
More: hipages cost vs pay per lead ยท how to cancel hipages
TradieBuddy is not affiliated with hipages. hipages is a trademark of its owner.
Try 2 leads free
No monthly fee. One contractor per trade per area. Your first 2 leads cost nothing.
Questions tradies ask
Is hipages worth it for tradies?
It depends on your trade and area. Work out your cost per won job: a month's plan fee and credit top-ups divided by the jobs you won. If that eats most of the profit on a typical job, it is not worth it for you.
What are hipages reviews like?
hipages rates 3.3 out of 5 on Trustpilot from 1,456 reviews and 3.7 out of 5 on ProductReview from 9,407 reviews (checked 5 November 2026). Reviews from businesses paying for leads are more negative than reviews from homeowners.
What do tradies complain about with hipages?
The common themes are contract terms and cancelling, lead relevance, leads taken before they can accept them, credit costs per lead, and paying the monthly fee in quiet months.
How many tradies get each hipages lead?
hipages caps each lead at 3 businesses.
Is there an alternative without a monthly fee?
Yes. TradieBuddy gives one contractor each trade and area, charges a set price per real lead, has no monthly fee, and your first 2 leads are free.