Automation for tradies, less admin and more jobs
Automation for tradies replaces the repetitive admin that eats your evenings: missed call follow-up, quote chasing, invoice reminders and scheduling nudges. We diagnose where your business leaks time and money, then build custom automations wired into the tools you already run. Nothing to learn, nothing to switch.
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Automation for tradies replaces the repetitive admin that eats your evenings: missed call follow-up, quote chasing, invoice reminders and scheduling nudges. We diagnose where your business leaks time and money, then build custom automations wired into the tools you already run. Nothing to learn, nothing to switch.
Why tradies lose hours to admin they should not be doing
Most trade businesses run on a handful of apps: a job management platform like ServiceM8, Tradify or simPRO, a ledger like Xero or MYOB, and a phone. The problem is none of these tools talk to each other without someone sitting in between, and that someone is usually the owner at 9pm on a Tuesday.
The result is predictable. Calls come in while you are on the tools, and by the time you ring back the customer has moved on. Quotes go out but never get followed up. Invoices sit unpaid because nobody sent the reminder. Repeat customers who need their annual service never get the prompt. Each of these is a small leak, but together they cost real revenue.
Automation does not mean replacing your judgement. It means the repetitive, time-sensitive tasks, the ones you keep meaning to get to, happen reliably and on time without you having to remember.
What we actually build
TradieBuddy AI does not sell you software. We build custom AI agents and automations around the tools you already use and wire them together so the admin handles itself. Here is what a typical automation build covers.
From the first call to paid invoice, with the gaps closed
Missed call capture
When you cannot pick up, an instant text goes to the caller with your name, acknowledges the missed call, and asks what they need. The lead stays warm instead of ringing the next bloke. For a deeper look at the options, see our AI receptionist for tradies page.
Quote follow-up
After a quote goes out, a planned sequence of polite reminders runs automatically over the next week or two, by SMS and email. It stops the moment the customer replies. No more wondering whether to chase or not. See automated quoting for tradies for the detail.
Invoice and payment reminders
When a job is done and the invoice is sent, the follow-up handles itself: a friendly reminder at the right intervals until the payment clears. No awkward phone calls, no guessing who owes what.
Scheduling and reminders
On-my-way messages, appointment confirmations and rescheduling prompts go out without you typing them. No-shows drop when customers get a reminder the day before and a heads-up when you are en route.
Review requests
After a completed job, a polite, well-timed review request goes to the customer. It links directly to your Google Business Profile so leaving a review takes seconds, not a favour.
Recurring service prompts
For trades with annual or seasonal work (air conditioning services, smoke alarm checks, gutter cleans, garden maintenance), a prompt goes to past customers when their service window opens. You fill quiet weeks with work from people who already trust you.
How it connects to your existing tools
We build on top of what you already use. We do not ask you to switch platforms or learn a new app. The automations plug into your current stack and run in the background.
| Your tool | What automation adds |
|---|---|
| ServiceM8, Tradify, simPRO, AroFlo, Fergus | Quote assembly speed, job status triggers, automated customer comms tied to the job record |
| Xero, MYOB, QuickBooks | Invoice-on-completion, payment reminders, overdue chasing wired to the ledger |
| Your phone | Missed call text-back, voicemail-to-text, lead capture into the job app |
| Google Business Profile | Post-job review requests, profile updates, local search signals |
| Email and SMS | Multi-touch follow-up sequences for quotes, bookings and payments |
For a comparison of how different job apps handle AI and automation, see AI for ServiceM8, Tradify and simPRO.
What a typical build looks like
Every trade business is different, so there is no one-size package. The process follows three stages.
- Discovery call. A 15-minute conversation where we understand how your business runs, which tools you use, and where the gaps are. This is free and there is no obligation.
- Audit and scoping. We map the operational leaks, quantify the upside, and scope the automations that close the biggest gaps first. The audit fee is creditable toward the build, so it is not a sunk cost.
- Build and connect. We build and wire the automations into your live tools, test them end to end, and hand over a system that runs without you babysitting it. You keep full visibility through a single connected view.
After the build, ongoing management keeps everything running, tuned and reported on through the Centralised Brain, a single source of truth above your existing apps.
Who this is built for
- Solo tradies and small crews who spend their evenings on admin instead of with their family.
- Growing businesses that are winning more work than one person can coordinate, and things are starting to slip.
- Established operations that have good tools but no layer connecting them, so the owner is still the glue.
If you are using ServiceM8, Tradify, simPRO, AroFlo or Fergus and Xero or MYOB, and you know the admin is eating time you should be spending on the tools or on growth, this is what we build.
Frequently asked questions
Do I need to change my job management app?
No. We build on top of what you already run. ServiceM8, Tradify, simPRO, AroFlo, Fergus, Xero, MYOB, QuickBooks: the automations wire into your existing tools.
What does the discovery call cover?
A free 15-minute conversation to understand how your business works, which tools you use, and where the biggest admin gaps are. No obligation, no pitch.
How long does a build take?
It depends on scope. A focused build covering missed calls, quote follow-up and invoice reminders typically takes a few weeks from audit to live. Larger builds with a Centralised Brain layer take longer.
Is my customer data safe?
Yes. Customer data stays in your own approved, access-controlled systems. We do not warehouse your data or share it. All automations honour opt-out and privacy requirements under Australian law.
What does it cost?
The discovery call is free. The audit and build are scoped to your business, so pricing depends on what you need. The audit fee is creditable toward the build. Book the call and we will give you a clear picture.
See what your business is really leaking
It starts with a free 15-minute discovery call with an Australian-based AI specialist. We map where the money is going and whether a forensic audit is the right next step.
Book a free discovery call →